Last Updated: October 14, 2026

At Sambasket.co, we aim to make online shopping simple, convenient, and secure for our customers. This Payment Policy explains the payment methods we may offer, how payments are processed, and how payment-related issues are handled when you shop at https://sambasket.com.

By placing an order on our website, you agree to the payment terms described below.

1. Accepted Payment Methods

Sambasket.co may offer the following payment methods, depending on availability:

  • Cash on Delivery (COD): Pay for your order when it arrives at your delivery address.
  • Bank Transfer: Pay through a bank transfer if this option is offered and confirmed by our team.
  • Mobile Wallets: Pay through supported mobile wallet services if available at checkout.
  • Online Payments: Pay through available online payment gateways or other electronic payment methods displayed on our website.

Available payment methods may vary by product, order value, delivery location, and payment service availability.

Please check the checkout page or contact our customer support team to confirm which payment options are currently available.

2. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders within our delivery coverage areas.

If you select COD, you must pay the total amount due when the courier delivers your parcel.

Before accepting the delivery, please ensure that you understand the order details and the amount payable.

To help us process COD orders efficiently:

  • Provide an accurate phone number and delivery address.
  • Respond to order confirmation calls or messages when necessary.
  • Ensure someone is available to receive and pay for the parcel.
  • Keep the required payment amount ready when the courier arrives.

COD availability is subject to courier service coverage and other applicable order requirements.

3. Online and Prepaid Payments

If online or prepaid payment options are available, customers must complete the payment process using the method provided at checkout.

Prepaid orders will generally be processed after successful payment confirmation, unless otherwise stated.

Customers should verify the order total and payment details before completing a transaction.

We do not ask customers to share their passwords, one-time passwords (OTPs), PINs, or other confidential authentication details through unofficial channels.

4. Order Confirmation and Payment Verification

We may contact you to confirm your order, verify payment details, or resolve discrepancies before dispatch.

For bank transfers or other manual payment methods, you may be asked to provide reasonable proof of payment, such as a transaction reference number or payment confirmation receipt.

An order will not be considered prepaid until the payment has been successfully verified.

Please do not make additional payments if a transaction appears pending or uncertain. Contact our support team first so we can help verify its status.

5. Product Prices and Total Amount Payable

All prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.

The total amount payable may include:

  • The price of the selected products.
  • Applicable shipping or delivery charges.
  • Any other charges disclosed before you confirm your order.

Please review the final order total at checkout or during order confirmation.

Promotional discounts, coupon codes, and special offers may be subject to specific terms, validity periods, and eligibility requirements.

6. Failed, Pending, or Duplicate Transactions

Occasionally, a payment may fail, remain pending, or appear to have been deducted without an order confirmation.

If this happens, please contact us with the relevant order details and transaction reference, if available.

We will review the information and help determine the appropriate next steps.

If a duplicate payment is confirmed, we will review the transaction and arrange any refund due in accordance with our procedures and applicable law.

Please avoid sharing complete card details, account passwords, OTPs, or other confidential payment credentials when contacting us.

7. Refunds and Payment Reversals

Refunds are handled in accordance with our Return & Refund Policy and applicable law.

If a refund is approved:

  • For prepaid orders, we will generally seek to return the eligible amount through the original payment method where available and appropriate.
  • For COD orders, we will coordinate with the customer to arrange an appropriate refund method.
  • For canceled orders where payment has already been received, any refund due will be processed according to the applicable refund arrangements.

Refund processing times may vary depending on the payment provider, bank, mobile wallet, or other service involved.

We will communicate relevant refund information when the refund is approved.

8. Payment Security

We take reasonable steps to support secure payment handling and protect customer information.

When third-party payment providers are used, transactions may be subject to their security procedures, terms, and privacy policies.

Customers should use trusted payment channels and verify payment instructions before transferring money.

Sambasket.co will not be responsible for losses arising from a customer’s voluntary disclosure of confidential payment credentials to unauthorized persons, except to the extent liability cannot legally be excluded under applicable law.

9. Incorrect Payments and Payment Disputes

If you believe you have made an incorrect payment, paid the wrong amount, or encountered an unauthorized transaction related to an order, please contact us as soon as possible.

Please provide your order details and any relevant transaction reference so we can investigate the issue.

Where necessary, you may also need to contact your bank, mobile wallet provider, or payment service provider to report or resolve the transaction.

We will review payment disputes fairly and in accordance with applicable law.

10. Order Cancellation and Non-Payment

We reserve the right to delay processing or cancel an order if payment cannot be verified, a required payment is not completed, or there are reasonable grounds to suspect fraud or unauthorized activity.

For COD orders, repeated failed deliveries or other order-related issues may affect the availability of COD for future purchases, where permitted by applicable law.

If an order is canceled after payment has been received, any refund due will be handled according to our Return & Refund Policy and applicable law.

11. Third-Party Payment Services

Sambasket.co may use third-party banks, payment gateways, mobile wallets, or other payment service providers to facilitate transactions.

These providers may process certain personal or transaction information under their own terms, privacy policies, and security procedures.

We are not responsible for interruptions caused by third-party payment services beyond our reasonable control, but we will make reasonable efforts to assist customers in resolving payment-related issues.

Nothing in this section limits any rights or remedies available to customers under applicable law.

12. Contact Us

If you have questions about payment methods, transaction verification, failed payments, or refunds, please contact us.

Business Name: Sambasket.co
Website: https://sambasket.com
Email: contact@sambasket.com
Phone: 03245128371
Address: Peshawar City, Peshawar, Pakistan

When contacting us about a payment, please provide your order number and transaction reference, if available. Never send your password, OTP, PIN, or complete payment card details.

13. Changes to Our Payment Policy

We may update, modify, or revise this Payment Policy at any time without prior notice. Any changes will be published on this page and will take effect when posted unless otherwise stated.

Customers should review this page periodically to stay informed about our accepted payment methods, payment procedures, and applicable terms.