Terms & Conditions
Last Updated: October 14, 2026
Welcome to Sambasket.com These Terms & Conditions govern your access to and use of our website, https://sambasket.com, and the purchase of products offered through our online store.
By visiting our website, placing an order, or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Sambasket.com
Sambasket.com is an online shopping store based in Peshawar, Pakistan. We offer a variety of general consumer products, including kitchen items, gadgets, home décor, toys, and home and lifestyle products.
Business Name: Sambasket.com
Website: https://sambasket.com
Email: contact@sambasket.com
Phone: 03245128371
Address: Peshawar City, Peshawar, Pakistan
2. Eligibility to Use Our Website
By using our website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under applicable law.
If you are under the age required to enter into a legally binding transaction, you must use our website with the involvement of a parent or legal guardian, where required by law.
You agree to provide accurate, complete, and up-to-date information when placing an order or contacting us.
3. Products and Descriptions
We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information displayed on our website are accurate.
However, minor variations may occur due to lighting, photography, screen settings, packaging changes, or manufacturer updates.
Product images are provided for illustrative purposes where applicable. Actual product appearance, color, size, or packaging may vary slightly from the images shown.
If you have questions about a product before placing an order, please contact our customer support team.
4. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or update product listings at any time without prior notice.
If a product becomes unavailable after you place an order, we may contact you to discuss an appropriate solution, such as cancellation or a refund for any amount paid for the unavailable product.
5. Prices and Offers
All prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.
We make reasonable efforts to display correct prices. However, errors may occasionally occur due to technical issues, incorrect listings, or other circumstances.
We reserve the right to correct pricing errors, update prices, and modify promotional offers without prior notice, subject to applicable law.
If a pricing error affects an order you have placed, we may contact you before proceeding with the order. If we cannot fulfill the order on the agreed terms, we will explain the available options.
Promotional discounts and offers may be subject to specific conditions, validity periods, and product availability.
6. Orders and Order Confirmation
When you place an order on our website, you are submitting a request to purchase the selected products.
We may contact you by phone, email, or another available communication method to confirm your order details, delivery address, or other necessary information.
An order confirmation message does not necessarily guarantee final acceptance or dispatch of the order.
We reserve the right to decline or cancel an order where reasonably necessary, including in cases involving incorrect pricing, product unavailability, suspected fraud, inaccurate delivery information, or other legitimate business reasons.
If an order is canceled after payment has been received, any refund due will be handled in accordance with our Return & Refund Policy and applicable law.
7. Payment Terms
We may offer cash on delivery (COD) and other payment methods displayed on our website at checkout.
Customers are responsible for providing accurate payment and contact information and completing payment according to the selected method.
For cash-on-delivery orders, payment must be made according to the courier’s instructions when the parcel is delivered.
For prepaid orders, payment must be successfully completed before the order is processed or dispatched, unless otherwise stated.
For further details, please review our Payment Policy.
8. Shipping and Delivery
We aim to process and deliver orders as efficiently as possible. Delivery times may vary depending on the destination, courier availability, weather conditions, public holidays, and other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and a reachable phone number.
If a delivery attempt fails because the customer provides incorrect information, is unavailable, or does not cooperate with the courier, additional delivery arrangements may be required.
For detailed information about delivery timelines and shipping procedures, please review our Shipping Policy.
9. Returns, Refunds, and Exchanges
We offer a 7-day return and refund policy from the date you receive your parcel, subject to the conditions described in our Return & Refund Policy.
Products must meet the applicable return requirements. Certain items may be excluded from return where permitted by applicable law and disclosed in our policy.
Customers should contact us before returning a product so we can provide instructions.
Refund eligibility, processing, and any applicable return-shipping arrangements will be handled according to our Return & Refund Policy and applicable law.
10. Customer Responsibilities
When using our website, you agree not to:
- Provide false, misleading, or fraudulent information.
- Use our website for unlawful purposes.
- Attempt to interfere with the website’s operation or security.
- Upload malicious software or harmful code.
- Copy, misuse, or exploit website content without appropriate authorization.
- Engage in fraudulent purchasing, payment, return, or refund activities.
- Violate the rights of Sambasket.com or any other person.
We may take reasonable action to protect our website, customers, and business from misuse or unlawful activity.
11. Intellectual Property
Unless otherwise stated, the content on Sambasket.com, including website text, graphics, logos, design elements, and other original materials, is owned by or used with permission by Sambasket.com.
You may browse and use our website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, or commercially exploit our original website content without prior written permission, except where permitted by applicable law.
Third-party trademarks, brand names, and product images remain the property of their respective owners.
12. Third-Party Services and Advertising
Our website may use third-party services for payment processing, delivery, analytics, marketing, and advertising.
We may advertise our products through platforms such as Meta (Facebook and Instagram), Google Ads, TikTok Ads, and other advertising services.
Third-party websites and platforms operate under their own terms, privacy policies, and practices. We are not responsible for services or websites that we do not operate, except where applicable law provides otherwise.
13. Limitation of Liability
We make reasonable efforts to maintain a reliable website and provide accurate product information. However, we do not guarantee that the website will always be available, uninterrupted, or free from technical errors.
To the extent permitted by applicable law, Sambasket.com will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability, consumer right, or remedy that cannot legally be excluded or limited under applicable law.
14. Privacy
We collect and process personal information in accordance with our Privacy Policy.
By using our website, you acknowledge that your information may be processed for purposes such as order fulfillment, delivery, customer support, website improvement, security, and advertising, as explained in our Privacy Policy.
Please review our Privacy Policy to understand how your information is handled.
15. Changes to Products and Services
We may update, modify, suspend, or discontinue products, services, website features, or promotional offers at any time, subject to applicable law and any obligations arising from confirmed orders.
Changes to the website do not remove rights or obligations that have already arisen under applicable law.
16. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of Pakistan.
Any dispute relating to our website, products, or services will be addressed in accordance with applicable Pakistani law and the jurisdiction of the competent courts, subject to any mandatory consumer protections or other legal requirements.
17. Contact Us
If you have questions about these Terms & Conditions, an order, or any of our services, please contact us.
Business Name: Sambasket.com
Website: https://sambasket.com
Email: contact@sambasket.com
Phone: 03245128371
Address: Peshawar City, Peshawar, Pakistan
18. Changes to Our Terms & Conditions
We may update, modify, or revise these Terms & Conditions at any time without prior notice. Any changes will be published on this page and will take effect when posted unless otherwise stated.
Customers should review this page periodically to remain informed about the terms governing their use of Sambasket.com.